Lean Thinking: Remove Waste Without Losing Heart
Spot overproduction, waiting, transport, overprocessing, inventory, motion, and defects. Pick one waste in a single process and try a tiny change. Report back on what improved, even if the win was simply clarity.
Lean Thinking: Remove Waste Without Losing Heart
At a growing startup, a leader sat with support agents for one hour and noticed duplicate ticket tags. One field change saved fifteen minutes per case. Try a gemba walk and tell us what you notice first.